There are many challenges facing the news business these days, but sometimes newsrooms ignore the simple things they could do to build a more trusting relationship with the public. Here’s a short list of improvements that media companies can make immediately to help restore trust and credibility. Fix your customer service, including having editors, producers,… Read more
A national study of high school students suggests that their views of protected speech are evolving. The survey by the Knight Foundation is the eighth in a series of polls commissioned over the past 12 years. While 89 percent of students support the right to express unpopular opinions, only 45 percent of students believe people… Read more

Washington Post national political reporter Robert Costa, who also hosts “Washington Week” on PBS, says the work that Fresno State’s Institute for Media and Public Trust is doing on media literacy is crucial in building trust in our institutions and creating a better-informed society. Costa was in Fresno Nov. 27 as part of Fresno State… Read more
If you hate the media, you’ll be less successful at identifying fake news headlines, according to a new survey of media attitudes. This latest research was conducted by the News Co/Lab at Arizona State University in partnership with the Center for Media Engagement at The University of Texas, Austin. Researchers, who surveyed 4,854 people in Fresno, Kansas City and… Read more
Imagine when you started your day, everyone you met listened carefully to opposing arguments, believed that media outlets across the political spectrum are fair and reliable, and the critical thinking skills of the public were so well-developed that they would never fall for fake news stories. Can you envision that scenario in our nation today?… Read more

Updated on Sept. 25, 2018 I have been looking for opportunities to extend the reach of our Media Institute, so I quickly accepted the invitation to speak to a group of California rural elected officials at their annual meeting last week in Napa. The Rural County Representatives of California wanted to know how the… Read more